Two thirds of large British businesses have experienced a cyber-attack or breach in the last 12 months, research has revealed. Findings from the Cyber Security Breaches Survey, undertaken by Ipsos Mori for the Government, show a quarter of large firms experiencing a cyber breach did so at least once a month.

Results from the survey have been released alongside the Government’s Cyber Governance Health Check, which was launched following the TalkTalk cyber-attack in October last year.

In light of the findings, businesses are now being urged to better protect themselves. Digital Economy Minister Ed Vaizey said: “The UK is a world-leading digital economy and this Government has made cyber security a top priority.

“Too many firms are losing money, data and consumer confidence with the vast number of cyber attacks. It’s absolutely crucial businesses are secure and can protect data. As a minimum, companies should take action by adopting the Cyber Essentials scheme which will help them protect themselves.”

Findings show that in some cases the cost of cyber breaches and attacks on businesses reached millions, and that almost half of the top FTSE 350 businesses regarded this as the biggest threat. It was also revealed that seven out of 10 attacks on all firms involved viruses, spyware or malware, and could have been prevented, while only a fifth of businesses have a clear view of the dangers of sharing information with third parties.

Over the next five years the Government has pledged to invest £1.9 billion to tackle and prevent the crime, as well as a new National Cyber Security Centre which will offer security support. A new national cyber security strategy will also be published later this year, setting out proposals to improve virtual safety across the Government, businesses and consumers.

Firms are also being encouraged to take action using the 10 Steps to Cyber Security which recommends measures such as malware protection, network security and monitoring.

If you want to talk about cyber-security and business continuity get in touch with us. We can help!


You know you want to move to the cloud, but you don’t know where to begin or how to budget for it. The good news is that you’re not alone.

The move is on. According to the 2015 Computerworld CIO study, cloud computing was the second fastest-growing IT budget item in 2015 behind only security. Cloud projects also topped the list of the most important IT priorities CIOs identified for this year.

A separate cloud computing study conducted by IDG Enterprise found, however, that a majority of IT organisations are still trying to figure out which operations are good candidates for cloud hosting. Unless you’re all in on cloud, choose the options that offer the easiest migration, least risk and fastest payoff. Here are four guidelines for getting the most bang for your buck:

1. Start with the new stuff

Any new project should be viewed with a “cloud-first” bias. If a service provider can offer comparable or superior functionality to that which you can get from a packaged solution, then that’s an ideal candidate. Deploying or upgrading user-facing applications such as sales force automation and collaboration are naturals for hosting. And there is no legacy data to migrate.

2. Focus on moves to lower OpEX

Operational spending is the bane of many IT organisations. Talented IT staff spend far too much time on operational issues, and too little time on IT strategy and app development. Cloud can offload much of the operational chores that are keeping IT staff from making the business better.

3. Identify lonely servers

Admit it, some of your servers are getting sub-10% utilisation levels. Everyone’s got a few. That hardware is wasting power and floor space. You could virtualise them yourself, but why not migrate the data and apps to a cloud infrastructure provider? If you know what your operating costs are for the servers, you can easily calculate the ROI of hosting elsewhere.

4. Be a hero

The IDG Enterprise study also identified speed of deployment as the number one objective driving cloud investments. Look for projects on your to-do list that can be deployed using a software-as-a-service provider to deliver dazzling turnaround times, delighted constituents and further support for your cloud ambitions.



First Class Technologies, as an established and time served IT Solutions partner, continually reviews security matters and cyber threats such as Spear phishing.

Please ensure that your staff are vigilant about not publishing information on Social Media that will mean they can be profiled.

Here is a short news article shown on local East Midlands BBC evening news where David Benford, who has worked for a number of FCT clients, starts to highlight the issues…

Please take care out there, it can be a dangerous place if you are careless!

If you want any advice or assistance to maintain and improve your business security, please telephone or email our team.


‘Insider spoofing’ or faking the CEO’s email address to trick the CFO into transferring millions to criminal bank accounts is big business. Now Microsoft is using big data and reputation filters to try and squish the threat.

According to the FBI, between October 2013 and August 2015, 7,066 US businesses have fallen prey to ‘business email compromise’, netting criminals an estimated $747m.

Non-US victims lost a further $51m over the period, with the FBI estimating a 270 percent increase in identified victims since January 2015, when it first released figures about the threat category.

As Microsoft notes, when a corporate email domain is spoofed, it makes it hard for existing filters to identify the bogus email as malicious.

However, Microsoft reckons it has achieved a 500 percent improvement in counterfeit detection using a blend of big data, strong authentication checks, and reputation filters in Exchange Online Protection for Office 365.

It’s also rolling out new phishing and trust notifications to indicate whether an email is from a known sender or if a message is from an untrusted source, and therefore could be a phishing email.

The company is also promising a faster email experience as it vets attachments for malware and new tools to auto-correct messages that are mis-classified as spam. The aim is to boost defences without impairing end-user productivity.

Malicious email attachments remain a popular way for attackers to gain a foothold in an organization and, as RSA’s disastrous SecurID breach in 2011 showed, a little social engineering can go a long way to ensuring someone opens it.

Microsoft’s new attachment scanner, called Dynamic Delivery of Safe Attachments, looks to reduce delays as it checks attachments for potential threats.

Currently it captures suspicious looking attachments in a sandbox with a ‘detonation chamber’ where it analyses it for malware in a process takes five to seven minutes.

Microsoft hasn’t figured out a faster way to analyse the attachment, but instead of holding up the email as it conducts the scan, it will send the body of the email with a placeholder attachment. If the attachment is deemed safe, it will replace the placeholder and if not, the admin can filter out the attachment.

The feature is part of Microsoft’s Office 365 Exchange Online Protection and Advanced Threat Protection services.

The company is also tackling false-positive spam, or legitimate messages that are mis-identified as spam, and vice versa, with a new feature called Zero-hour Auto Purge, which allows admins to “change that verdict”.

“If a message is delivered to your inbox and later found to be spam, Zero-hour Auto Purge moves that message from the inbox to the spam folder; the reverse is true for messages misclassified as spam,” Microsoft notes.

Microsoft is testing this approach with 50 customers and says it will be rolled out for all Exchange Online Protection global clients in the first quarter of 2016.

If you’re based in the West or East Midlands, Birmingham, Tamworth, Lichfield, Nottingham, Leicester or Derby then we can help implement Office 365 for your organisation. Please fill out our contact form for more information.


Last month, Microsoft chief executive officer, Satya Nadella, announced that Microsoft Philanthropies will donate $1 billion USD in Microsoft Azure cloud computing resources over the next three years to 70,000 nonprofits and NGOs worldwide. Three initiatives are part of this commitment: serving the broad computing, storage, and software needs of the nonprofit community; expanding access to cloud resources for faculty research in universities; and reaching new communities with last-mile connectivity and cloud services. For more information, be sure to read the blog post from Brad Smith, president and chief legal officer.



Great news for Small to Medium-sized Businesses (SMBs) in the Midlands has arrived in the shape of a merger between two specialist IT Managed Service companies, First Class Technologies based in Lichfield and Red Cloud IT Solutions of Castle Donington.  The result is a company with an unrivalled portfolio of services specifically aimed at the SMB community. The beginning of February marked the completion of the merger.

Richard Hinton, MD of First Class Technologies said “This new partnership strengthens our portfolio of IT Managed services with the addition of Red Cloud’s specialist Cloud knowledge.  This means we can now offer our clients an enhanced level and range of services, including in-house, hybrid and cloud solutions”.

Tim Rookes, MD of Red Cloud IT Solutions said “I believe that our proposition to the market place is one of the strongest in the area and I’m really looking forward to working with the First Class team.  We both have ambitious plans for growth throughout the Midlands.  By focusing on local businesses, we believe we can bring a much needed range of advanced support services to this sector, often ignored by the bigger players in the region”.

The company will continue to trade as First Class Technologies, with the Head Office in Lichfield, along with the addition of an East Midlands office in Castle Donington.  Richard Hinton said “First Class Technologies has a successful heritage stretching back over 19 years and has always prided itself on providing excellent customer service and building long term relationships.  This merger makes perfect sense for us and our clients, so I and the management team couldn’t be happier”.

Tim Rookes commented “We’ve already started work on streamlining our support service to ensure we continue to provide an excellent customer support experience.  We have also invested in a new cutting edge monitoring and help desk system to enhance our customers’ experience, as well as rebranding the company and launching a new website. This will focus on our strong partnerships with Microsoft and their cloud solutions, such as Office 365 and Azure, and also with Datto, one of the industry’s leading hybrid cloud backup and business continuity systems.

The Company will continue to focus on small to medium-sized businesses and not for profit organisations located within the East and West Midlands.  The managed IT market is growing at a rapid rate due to the adoption of cloud technologies and less reliance on in-house IT teams.  With the excellent team we have at First Class, we aim to be the region’s leading managed IT provider, adding significant value to our clients.”