Managed IT and support solutions

With our years of experience, advanced technical skills and partnerships with Microsoft, Dell, Sophos and other vendors, First Class Technologies is able to offer customers a range of managed IT solutions for business to meet your needs.  Whether you are in the cloud or not, First Class Technologies can manage and support your IT systems for you providing oustanding customer service, fast response times and expert advice in plain English.  Your business will benefit from avoiding expensive IT staffing costs and allow you to focus on running your business and not worry about IT.

If you are a larger organisation with your own IT team, then why not use our managed IT solutions to complement your IT team.  We can provide advanced consultancy and monitoring, overflow and third line support as well as covering holidays and sickness.

Managed IT and support solutions

• IT support helpdesk
• Easy to use online customer portal for logging and tracking support tickets
• Advanced pro-active monitoring
• Remote and onsite support
• Consultancy and project management
• Third line support to complement in-house IT teams
• IT hardware and software procurement

Consultancy solutions

• Server and network design / installation
• Virtualisation design and consultancy
• Firewall setup and maintenance
• Hybrid cloud design and setup
• Network and security audits
• Backup and business continuity solutions using Datto or Azure
• IT hardware and software procurement
• Network cabling

For more information on our managed IT solutions for business and a free review of your current IT setup, fill out the contact form below and get in touch.